It’s all about delivering more than a box or a CD. It’s all about giving better customer value proposition. MDCGroup, Inc.’s philosophy is uncompromised customer support which is why we have a separate and dedicated support team composed of highly trained and previously experienced field manufacturing engineers.
We have alliances for both commercial and academic entities so we can bridge the skill gap to provide our industry with better trained engineers and our students an actual picture of our industry so they in turn can choose their preferred field of mastery. With a customer repeat purchase vs. new business ratio of 60/40 year on year, this shows we have the right business model and an extremely high level of customer confidence.